Ottobock Sucks Customer Reviews and Feedback

From Everything.Sucks

Ottobock is a German prosthetics company situated in Duderstadt with 49 local stations all around the world. It has been responsible for several innovations in prosthetics, including the C-Leg, a computerized knee joint that adaptively varies its passive resistance to suit the patient's different walking gaits, and the Michelangelo Hand, a fully articulated robotic hand prosthesis. In 2017, the company bought Bebionic, the high technology robotic hand, from the Steeper, US company that developed prosthesis, and has become the most high-tech company in upper extremities. Ottobock has been a partner to the Paralympic Games since 1988, and an international worldwide partner to the International Paralympic Committee since 2005. In 2016, the partnership was extended until the end of 2020.

An unhappy employee shared this in a forum., "The true colors of this company surfaced during the COVID-19 Pandemic. The overpaid elites worked safe and sound from home while they made the underpaid workers come in everyday in close quarters putting everyone at risk. This is not an "essential" company. Everything made here is a first world luxury item. While the employees kept the company afloat without any paid leave or bonuses for working regardless of the risks, they slap everyone in the face with a 0%-2% raise which essentially is $0 amid the rising costs of living and rising health insurance not to mention everyone is already suffering financially from the broken economy from COVID-19. This garbage raise was after a successful 2019 year hitting milestones and achieving goals which management told everyone they could not have achieved without us. Management puts so much effort into disengaging from their employees. Career advancement, earnings potential, individual skills assessment and progression within the company is a hush hush topic and discouraged. Management doesn't care who you are or where you came from they just want a biological body to get the job done and accept substandard pay and benefits that are too expensive to use. After the 5.7 magnitude earthquake they had everyone back to work the next day in a flooded water damaged building now full of new cracks, shifted support columns and debris everywhere completely disregarding everyone's safety. Common talk among employees in all departments is disapproval of management, anger about pay and benefits, and sharing info on better companies to work for. Individual contributions, extra effort, extra hours, schooling accomplishments and good attitude go intentionally ignored and unnoticed by management. Ottobock operates on an intentional high turnover rate and the overall principle practiced by management to their employees is not what they can do to be the best company to work for but rather what can Ottobock get away with cutting away at the employees a little bit here a little bit there slowly making it a horrible place to work. Management does not care to help you succeed. The positive reviews left for this company likely came from management and are fake reviews. Best Investment I ever made was quitting this company. It would have been an even better investment to have never started in the first place."

Reviews

Tell the world why Ottobock sucks!
CLICK TO RATE

I certify that this review is based on my own experiece and is my opinion of this person or business. I have not been offered any incentive or payment to write this review.

Refresh

Enter Code

Former Employee - Worker says

"The true colors of this company surfaced during the COVID-19 Pandemic. The overpaid elites worked safe and sound from home while they made the underpaid workers come in everyday in close quarters putting everyone at risk. This is not an "essential" company. Everything made here is a first world luxury item. While the employees kept the company afloat without any paid leave or bonuses for working regardless of the risks, they slap everyone in the face with a 0%-2% raise which essentially is $0 amid the rising costs of living and rising health insurance not to mention everyone is already suffering financially from the broken economy from COVID-19. This garbage raise was after a successful 2019 year hitting milestones and achieving goals which management told everyone they could not have achieved without us. Management puts so much effort into disengaging from their employees. Career advancement, earnings potential, individual skills assessment and progression within the company is a hush hush topic and discouraged. Management doesn't care who you are or where you came from they just want a biological body to get the job done and accept substandard pay and benefits that are too expensive to use. After the 5.7 magnitude earthquake they had everyone back to work the next day in a flooded water damaged building now full of new cracks, shifted support columns and debris everywhere completely disregarding everyone's safety. Common talk among employees in all departments is disapproval of management, anger about pay and benefits, and sharing info on better companies to work for. Individual contributions, extra effort, extra hours, schooling accomplishments and good attitude go intentionally ignored and unnoticed by management. Ottobock operates on an intentional high turnover rate and the overall principle practiced by management to their employees is not what they can do to be the best company to work for but rather what can Ottobock get away with cutting away at the employees a little bit here a little bit there slowly making it a horrible place to work. Management does not care to help you succeed. The positive reviews left for this company likely came from management and are fake reviews. Best Investment I ever made was quitting this company. It would have been an even better investment to have never started in the first place."

Former Employee - Sales says

"CEO is a mess, Brad is a teacher for crying out loud. Poorly run company and a very insulated culture that completely stifles innovation."

Former Employee - Anonymous Employee says

"The management was verbally abusive (I got called various foul names on various occasions), HR did nothing to support the employee because they were to busy being friends with management. Absolute crap pay for the amount of work I was asked to do. If you're willing to kiss up you might make lead but your work ethic and experience have absolutely nothing to do with promotion or pay. I was hired for one position but was moved to completely unrelated departments (without discussing it with me) 3 times."

says

"Terrible management revolving door of employees constantly misleading you"

Current Employee - Anonymous Employee says

"Upper management does not care about the employees. It's all about the bottom line no matter who it hurts in the process."

Current Employee - Anonymous Employee says

"The management staff does not listen to their employees, they do not train their staff well and only focus on the negative aspects of their teams. Everyone I have talked to is underpaid and underappreciated. There is no room for advancement in this company. All of us that do not have a manager or director title have to fight for a raise. IF we get a raise it is so low it is not even worth the paperwork to process it. YET over and over we get emails on new manager positions, or this manager just got Senior manager title, there are even managers that do not even manage a staff but yet they get manager title! My current job title is tens of thousands below the national average. Everyone in upper management gets to travel but if we ever get to travel everything on our receipts are scrutinized. Back in the other office I used to work at the supply cabinet that held the pens was locked and we had to explain to the lead why we needed a pen. And sometimes she wouldn't even give us the pen! I used to just bring my own pens in after awhile and keep them with me to avoid dealing with her. And the main office used to be in MN but the owner decided to uproot the headquarters and head to Texas. Whether it was for tax reasons or to kiss the largest customer's butt, I am not 100% but they lost so many experienced and good employees with this move including losing some customers. And year after year we are told sales are down. We claim to sell quality products but almost every new product that is released has an issue or failure to it. Quality for life, give me a break! There was one product that the office in Vienna, Austria told the U.S. staff to not release yet, they want to do more testing. But the unprofessional management team decided to release product and of course tons came back not working and customers/patients were upset."

Former Employee - Analyst says

"- Company tries to be modern & cutting edge, but is no where near caliber of the other technology oriented firms in Austin. Systems and processes are very outdated (many of which are from the time when the company was HQed in Minnesota) - Company wants you to feel like it's a "family," but there is a very top-heavy hierarchical structure. If you're not a director or above, you'll be left out on a lot of perks and information. - Absolutely no support for new hires. I was thrown on the job without a proper transition of roles & responsibilities. Not a place where you can ask questions, get feedback on your work, and management will help your grow.. either you perform what they need done without any mistakes or be axed. - If you disagree or have a different personality than your manager, you're in line to get written up for minor things and will eventually get terminated. HR only supports the managers & doesn't care to take action to resolve issues early on. Managers will be quick to sent out e-mails about all the negatives, but fail to recognize any of the positives you have brought to the role (small or large). - If you're going to try to compete in the Austin market, how are you not offering better pay, benefits, and simple options to be more efficient - such as the ability to "work from home." What a joke. - Kitchen is tiny, refrigerators are always crammed full (often hard to find space for your lunch), and the two-three bins of snacks are always the small old stuff that the company buys in bulk."

Current Employee - Service Center Administrator says

"No benefits, No PTO get in trouble if you call in. Expect you to know what to do without adequate training"

Former Employee - Technical says

"It's difficult to comprehend why Otto Bock would leave Minnesota and so many experienced employees behind after 55 years. Hundreds of lives effected for a few hundred thousand dollars in tax breaks? I think this says a lot about Ottobock... every employee and every customer is disposable."

Accountant (Former Employee) says

"Management is terrible, they don't listen to employees and there is a lot of unprofessionalism. If your manager has any issue with you, they won't talk to you, they will just include you in a lay off. No understanding about work/life balance either. Most miserable 3 months of my life!Work life balance is terribleNice building"

Analyst (Former Employee) says

"There are so many negatives about working at Ottobock and hardly any positives. First & foremost, don't be fooled by the shiny & new looking building in the Domain, it's a death trap calling your name. - Company wants you to feel like it's a "family," but there is a very top-heavy hierarchical structure. - Absolutely no support for new hires. - Obey all commands of your manager or be ready to get axed. If your personality differs than your manager, you're in big trouble. - Ottobock tries to be modern & relevant, but uses old/antiquated systems still. - Kitchen is super small & always crammed."

Confidential (Former Employee) says

"Management doesn’t address problems. Management is more concerned about how they look than what it’s like to actually work with them and for them. HR is not confidential.The products are cool.Goals aren’t realistic, leaders have god complex"

SERVICE TECHNICIAN (Current Employee) says

"The management sucks, there are people that work there that get away with just watching movies and videos on there phone and there is no discipline to those people. There is no way to move up and there is no opportunity to learn more. They train you significantly less then what is required. They let so many mistakes happen over and over with no consequences. There is a lack of moral in the work environment."

Service Technician (Former Employee) says

"The place is a working rumor mill where employees are pitted against eachother for management's own amusment. For the "good" reputation the company has they sure do operate like a call center. Management does not care and has a chip on their shoulder towards the "new" employees because they moved the service center to Utah from Minnesota. The favortism and complete disregard for policy or any type of professionalism makes everyone miserable. Do not work here if you value happiness.BenifitsEverything else besides benifits"

Patient Service Representative (Current Employee) says

"Poor Management and highly unorganized. No structure and no team work."

Fabrication Coordinator (Former Employee) says

"There was no room for advancement here. The management was very lacking, other than my direct supervisor. The work was interesting and I definitely don’t take my normal, healthy life for granted. Training was minimal compared with the knowledge you need to do the job."

Buyer (Former Employee) says

"The Louisville location is poorly managed. Weak leadership and decision making skills. They won't hire you if they perceive you as someone that does the job better than them.Nice new facilityToo many to list. (Don't work here)"

Finance Manager (Former Employee) says

"Nice open office environment located in Domain. Company only pay top management decent salary. Quiet professional atmosphere. Decent healthcare benefits"

Quality (Former Employee) says

"Many people jumped ship to work for other companies bc they knew there was no future at OB. Management gave an entire dept. a raise which caused conflict between depts. they often give promotions to employees still under contract with staffing services or newer employees who have been working under 6 months rather than promoting their employees who have been dedicated to OB for years and are more knowledgeable. I couldn’t believe the circus that I saw day in and day out. The job I was “Promoted” to was not even necessary and I had nothing to do all day so when I finally got a job somewhere else, they did away with my position completely.There are some good people still thereBad Management, Quality vs. Production, Training"

Tempory Driver (Former Employee) says

"It was a job! I did various jobs. delivered orthopedic products and pickup. Basicly it was a typical days work. the workers were nice and helpful. The best time was being on the road!"

Technician (Former Employee) says

"Half decent pay, limited flex hours and good healthcare. Newer staff have poor pay. Very busy if you're skilled. You will make up for others lack of skill. Hard work is not appreciated. 25euro gift card for dunnes is not a Christmas bonus. Conditions are poor. Premises are dated and not up to standard.You will never advance from your position. EverManagement are not trained in any form of management. Limited flex hours. HealthcareNo career. no management."

Production Operator (Current Employee) says

"They keep taking away perks of working there and raising the cost of benefits while they get worse. They do not give adequate raises to offset the cost of the raise in benefits or the cost of living. Underpay for the work that is being done."

Patient Service Representative (Current Employee) says

"Its a great place to work for in Houston worked together as a team and worked hard.Houston Team Admin and PSR great to work withNo advancement, long hours, communication is really bad"

Customer Support Executive (Former Employee) says

"working in SAP and taking care of dispatches and handling logistics for multiple locations and cities in India. The work culture is biased and the opportunity of growth is very less."

Employee (Current Employee) says

"Good place to work if you want work life balance. Not a place where you can build a career. Compensation and Benefits are below average for the city."

Collections Representative (Former Employee) says

"Anyone lower than management is just a number. No input is taken seriously. Money savings is only done by laying off employees instead of simple areas that money could be saved. Was pulled into a room for a meeting regarding future of company. Once came back to the desks to mass letter of notification of future layoffs. Co-workers are great. We were always on the same page. That was the best reason to go into work. But always a feeling of uncertainty of employment future. Really hard for advancement.co-workers. Same team advancement. Spacious Break RoomNot specifically know by Management. No department crossover."

Production Worker (Current Employee) says

"A good place to gain experience in O&P industry. There are several different products and processes at this facility. Coworkers are willing to help you understand operations and procedures. Production work is very segmented which leads to repetitive tasks. Disparity between what policies describe and what actually happens in production areas with some team leads. For my area there seems to be no repercussions or follow-up on poor quality, 5S, time management, or cell phone use. Rampant cellphone use, often by team leads. The facilities swamp coolers have a limited cooling effect during hot months. Bathroom stalls are often out of order for repairs that take weeks to get fixed.Not much room for advancement in production areas unless you stay for 10+ years. Still, it's been an excellent opportunity to get experience in production and get a look at different operations in O&P industry. Occasional lunches, snack cart, company swag, motivating COORampant cell phone use. Demotivating environment for work ethic"

Customer Service Representative (Current Employee) says

"Most departments work collaboratively. Like most offices you have your inner office squabbles, depending on management it can be nipped in the bud or not. Management can go either way, you have your good ones and your bad ones. Certain departments have more room for advancement than others. Medical Insurance is terrible-always a high deductible plan, vision is so so, Dental not bad.Breakfast is provided at least once a month though it is not healthy by any means, same goes for lunch. Great coffee machine though!!It's in the DomainInner office bickering, stressful, salary does not compensate for cost of living, terrible insurance plan."

Manager (Current Employee) says

"Great family company trying to learn how to be a major player. Missing a lot of policies and procedures most take for granted. Positions come with a lot of autonomy in many departments, this is good and bad thing. Nice perks if you’re in the Austin office, pretty much ignored if you’re not. Can’t say enough how great many if there people are, I just wish they knew that.Sense of fulfillmentPay, perks."

Social Media

In The News